You built this.
Now make it
run itself.

We bring 15+ years of hands-on operations and AI implementation to independent businesses and mid-market teams — ending the cycle of chaos and returning time to the people running them.

Book Free Readiness Review →See What We Do
O
Ownops.ai — Daily Briefing
Casa Verde — Phoenix, AZ
Today · 7:04 AM
Yesterday’s Revenue$8,412 ↑ 14%
Top SellerEnchiladas — 47 orders
Supplier Orders2 drafts ready for approval
New Reviews (3)Responses drafted ✓
Platform Fees This Week$482 — DoorDash
⚠ Inventory:Chicken stock below 3-day threshold. Draft purchase order ready — tap to review before it sends.
Live SystemYour data stays in your building
The Reality

Independent operators are being squeezed from three directions simultaneously.

That $62,000 is the conservative floor on what a typical independent business loses every year. The tools to recover most of it already exist. What doesn’t exist is someone who can implement them — and stay to make sure they keep working.

The Platform Tax

DoorDash, Grubhub, and Instacart charge 25–30% on every transaction. That’s not a delivery cost — it’s a permanent margin drain disguised as customer acquisition. A restaurant doing $200K in delivery revenue hands $50,000 to a platform every year. There are paths around it, and we find them.

$50,000/year average drag

The Manual Time Tax

10 to 20 hours a week on ordering, reconciliation, inventory counts, review responses, reporting, and admin. Every one of those hours is time not spent on growth, on your team, or on getting your evenings back. At $50 in opportunity cost, that’s up to $52,000 a year vanishing into tasks that shouldn’t require the owner at all.

15 hours lost per week on average

The Visibility Gap

73% of customers check a business’s digital presence before walking in. A business with no modern systems sells for 60–70% less than one with them at exit. This isn’t a marketing problem. It’s a compounding valuation problem — and it’s entirely recoverable if you start now.

60–70% exit value left on the table
What We Do

Consulting, operations, and AI —
built for how real businesses actually run.

We don’t do templates or generic roadmaps. We learn your operation, find the drag, and build what removes it — whether that means a strategy session, a full process overhaul, or an AI system that delivers your morning briefing before you walk in the door.

AI Implementation & Managed Services

We install, configure, and maintain AI systems that run on hardware at your location — no cloud, no data leaving your building. Daily ops briefings, smart ordering, automated review responses, scheduling, hiring screening. The system knows your business before the first workflow runs, and gets more accurate every day it operates.

Local AI DeploymentWorkflow AutomationAI Education & TrainingManaged ServicesProcess AugmentationPersistent Memory OS

Business Consulting

Bottleneck analysis, waste reduction across space, facilities, inventory, and logistics. Marketing strategy, brand positioning, vision work, and annual planning. We find what’s costing you and clarify exactly what you’re building toward.

Marketing StrategyBrandingPositioningAnnual Planning

Operations & Process Design

PMO setup, standardization, agile execution, operating model design, NPI, team structure, product operations, and product strategy. We run the work — not just advise on it. Programs move forward because we’re in the middle of them.

PMO SetupAgile / StandupStandardizationTeam StructureProduct Strategy

Small Business Advisory

Operational audits, inventory systems, finance, tax strategy, online marketing, social media, and organizational design. Enterprise-grade thinking applied to businesses under $5M who need real answers delivered by someone who’s been in your industry — not a generic consulting playbook.

Ops AuditFinance & Tax StrategyInventoryDigital & Social MarketingOrg Design
The Process

From first conversation
to live systems — in weeks, not quarters.

Assess

A free 30-minute AI Readiness Review. We map your operations, identify where money is leaking, score your readiness across four dimensions, and deliver a written report with your top three opportunities ranked by financial impact. No charge. No obligation. If we’re not the right fit, we will tell you exactly that and why.

Design

We scope the engagement around your highest-value problems — not a package built for someone else’s business. You get a clear written proposal: what we’ll build, what it addresses, what the expected outcome is, and when you break even. No configuration assumptions until we fully understand how your operation actually runs.

Deploy & Own

We install, train, and go live. You can use it unassisted before we leave on day one. For AI engagements, we maintain and evolve your system monthly. Your operations get sharper the longer the system runs — and you focus on building the business, not managing the machine.

Business professional reviewing operational data on laptop — the kind of outcome-focused session we run with every client
Week 4: Live & Running Unassisted
AI Managed Services

Your business. Running on its own.
Every morning at 7am.

Daily Ops Briefing

Yesterday’s revenue, top sellers, and one operational alert — delivered to your phone every morning before you walk in. Maria at Casa Verde reads her entire business in 90 seconds. She arrives knowing exactly what happened overnight, what needs attention, and what to celebrate.

Smart Ordering

The system monitors inventory against your real sales pace, drafts purchase orders when stock drops below threshold, and routes them for your approval before anything sends. The “we ran out of X on Friday night” call ends. You still approve every order — the AI just stops the guesswork before it gets to you.

Review Response

Every new Google and Yelp review triggers a drafted response within 15 minutes. You approve it, personalize if you want, and post. Businesses with fast, human-sounding review responses win the long-term algorithm. This does it automatically, every time, using language that sounds like you.

Persistent Memory OS

Every session picks up from the last. The system knows your margins, your suppliers, your seasonal patterns, your staff preferences. It doesn’t start from scratch — it accumulates. Month three it knows your business better than a new hire ever could, and it never forgets.

Your Data Never Leaves the Building

Local hardware. No cloud processing. No per-token fees. No third party ever sees your transaction data. Runs on a Mac Mini you own outright — it sits in the back, stays on, and keeps running even when the internet goes down. The AI brain lives at your location, not ours.

Why This Works When Others Don’t
ChatGPT / ClaudeStarts fresh every session. Has no idea your business exists.
SaaS AI ToolsDoesn’t connect to your real POS or operational reality.
One-Time ConsultantsDelivers a deck. Nothing runs when they leave.
Ownops.aiKnows your business. Gets smarter every day it runs.
What Clients Recover in Year One
Starter — Cloud Workflows3–6 hours per week back
Core — Local AI + Memory OS$30K–$80K recovered
Full — Multi-Workflow OS$60K–$150K recovered
Clean modern desk setup showing the kind of local hardware we deploy at each client location
The hardware lives at your locationMac Mini \u2014 you own it. One box. Your entire AI brain runs locally.
Professional kitchen during service — one of the core industries we serve and have worked inside
Experience

We’ve been inside your industry.
Not just near it.

We don’t study verticals from conference rooms. We’ve worked in these operations, mapped the pain firsthand, and built fixes that fit how the work actually happens. That context is the difference between advice that sounds right and advice that sticks.

Restaurants & Food ServiceRetail & BoutiquesTechnology & SaaSConstructionPlumbing & TradesLogistics & DistributionSoftware DevelopmentManagement ConsultingHardware & Liquor Retail
The Team

MBAs who’ve been in the weeds —
not just the boardroom.

We sit at an intersection most consultants never reach: we’ve built technology, shipped it, and run the operations that depend on it. That means we understand what AI and software can actually do — and we understand the floor-level reality of a business that has to run with it every single day.

We’ve managed operations inside small businesses and scaled them. We’ve built and implemented tech inside enterprises and watched it either land or fail based entirely on how it was adopted. That dual vantage point is what Ownops.ai is built on — and it’s what makes our recommendations hold up once we leave the room.

We don’t deliver reports and disappear. We deliver running systems with a measurable outcome target written into the engagement. If it doesn’t show up in your P&L or your calendar, we haven’t finished the job.

Experience15+ years in business operations, consulting, and operations management — spanning independent SMBs through large-scale enterprise programs.
Technology DepthWe’ve built tech, implemented tech, and run operations on top of it. Software development, AI systems, enterprise tooling — we know how it works from the inside, not just the pitch deck.
CredentialsMBA-led team with hands-on expertise in Customer Revenue Operations, Customer Success Operations, and large-scale Program Management across multiple industries.
Industries Lived InTechnology, construction, plumbing and trades, management consulting, software development, retail, logistics, and restaurants. Real operational depth in each — not surface-level familiarity.
Our CommitmentEvery engagement includes a written outcome target and a 90-day check-in. If the result isn’t there, we come back. We don’t close and move on.
Start Here

Find the $50Kyou’re
leaving on the table every year.

Start with a free 30-minute AI Readiness Review. You leave with a written score, your top three opportunities ranked by financial impact, and an honest answer on whether we’re the right fit. No charge. No pressure. No template proposal waiting at the end of the call.

Book Free Readiness Review →

30 minutes. Written report within 24 hours. Honest go / no-go. No obligation.